Entrance/Exit Counseling Appointment Request

Thank you for contacting the Financial Aid Office at American University regarding your Loan Exit Counseling step. Per your mention, while you may or may not have received Direct loans, it is advised you complete Loan Exit Counseling via the studentaid.gov website. This is because doing so would help you gain a better perspective of your College Finances and help you plan your future finances. Further, you are still required to complete Loan Exit Counseling online, as is only available on www.studentaid.gov as it is how the Government now does everything, including with regards to the Student Loans and its Direct Loan Program. The website to complete the Loan Exit Counseling would be studentaid.gov. Due to COVID-19, please wear a mask. Additionally, if you prefer a zoom appointment, please email loans@american.edu with this request. During the meeting, I will be assisting you with any questions that you may have while completing the online exit counseling. Upon meeting, please be sure to have: 1. Your FSA ID and password 2. Name, address, email, and phone number for a next of kin as well as for two (2) references who reside in the U.S. (A total of 3 references) 3. Your laptop, to complete the exit counseling online. Please feel free to contact me directly with any other questions that you may have.